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FAQs

Where can I use Cordapillar?

The short answer is: anywhere with a flat surface! Anywhere you need cords, you need Cordapillar.

Can I drive my car over Cordapillar?

Yes! See the next question. Cordapillar supports up to 5 tons of weight.

How much weight does Cordapillar support?

Cordapillar was developed to withstand as much as 5 tons of weight and will support most consumer trucks and vehicles.

How many segments are included in each box?

There are 19 hard-shell covers, 16 couplings & 2 side exit couplings in each Cordapillar box.

How many segments can I add?

As few as 2 segments may be used for short cords. An infinite amount of segments may be used to match any cord length.

How long is Cordapillar?

Each box contains 5 feet, but can be as long as you want simply by adding more links.

What is the return policy?

“No Questions Asked” 30-day Return Policy.

If you are the original purchaser, please provide your name, address, telephone number, and original receipt; return your Cordapillar and the original packaging to:

Cordapillar Returns
180 Hopkins Street,
Buffalo, NY 14220.

The buyer is responsible for all costs for mailing. A refund check will be mailed, minus a $2.99 re-stocking fee.

Is there a warranty?

Limited 1-Year Warranty What This Warranty Covers: Cordapillar comes with a limited warranty. Cordapillar warrants to the original purchaser that our product is free from defects in material and workmanship.

What This Warranty Does Not Cover: The warranty applies to the original purchaser only and is valid under the condition that Cordapillar is not used for extended periods of time under the sun or in extreme temperatures. This warranty does not cover damages caused by misuse, improper storage, or care. This warranty does not cover costs of sending product back to Cordapillar.

Length of Warranty: This is a one-year warranty beginning from the date of purchase.

What Cordapillar Will Do To Correct the Problem: If Cordapillar fails to perform as intended by the manufacturer, we will replace it upon receipt of the defective Cordapillar. Original purchaser shall pay shipping costs for returning the defective product to Cordapillar Returns. At its sole discretion, Cordapillar may either choose to replace the product, or provide a refund upon receipt of the product.

Customer Service: If you are the original purchaser and believe you have a defective product under this warranty, please provide your name/shipping address/telephone number and a copy of the receipt to:

Cordapillar Returns
180 Hopkins Street,
Buffalo, NY 14220

Customer is responsible for all costs for mailing.

State Law: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

What are the outside dimensions of Cordapillar?

Each Cordapillar segment measures roughly 3 3/8” x 2 5/8”

How many cords and cables will fit inside Cordapillar?

This depends on the size of cords and cables you want to protect. The interior channel that runs through each segment is generously sized at about 3/4” wide by 7/16” tall. Generally speaking, that’s up to 3 (three) extension or power cords, or multiple smaller cords like phone or laptop chargers.

Is Cordapillar safe around children & pets?

Yes! Cordapillar was designed with your children’s and pets’ safety in mind.

Why can’t I just tape more cords to the floor?

Doing so can lead to a fire or injury! One of the leading Home Insurance providers states that “one should never run extension cords under rugs or furniture” and “never tape extension cords to floors or attach them to surfaces with staples or nails”.

How long will Cordapillar last?

If used indoors, Cordapillar will last indefinitely. Used outdoors, the sun or extreme weather could impact how long a Cordapillar lasts.

Do I really need “professional strength cord protection”?

Between the expensive cost of many cords and cables and the injury risk associated with them, why take a chance with any cord protection that won’t hold up under tough conditions?

What is the cover made from?

The cover is made from a nearly indestructible ABS plastic.

What is the difference between Cordapillar and other cord cover products?

Similar products are made of a soft, pliable material that comes rolled up in a box and breaks down over time. These products rarely stay flat, do not hold as many cords, do not articulate, and will not protect your cords as well as Cordapillar.